Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from DieselTuff to You will be by the email address You supplied DieselTuff at time of checkout and will be deemed delivered within five (5) days after date sent. Notices from You to DieselTuff shall be made by e-mail, sent to the address we provide on our Web site: delivery shall be deemed to have been made by You to DieselTuff five (5) days after the date sent.



  • Copyright
  • All content appearing on this Web site is the property of:

    DieselTuff

    Copyright © 2011-2018 DieselTuff. All rights reserved. As a user, you are authorized only to view, copy, print, on this Web site so long as (1) the document is used for your informational purposes only, and (2) not for legal purposes, and (3) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2011-2018 DieselTuff. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by DieselTuff. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of DieselTuff or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. DieselTuff and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if DieselTuff believes that customer conduct violates applicable law or is harmful to the interests of DieselTuff and its subsidiaries.



  • Privacy Policy
  • DieselTuff use of personal information that you may submit to DieselTuff through this Web site is governed by the DieselTuff Privacy Policy.

    Dieseltuff's Policy is : Dieseltuff or it's employee's will not distrubute your info other than your name, shipping address and phone number outside the company. This is for shipping purposes only. This info will be for drop ships from supplies to Dieseltuff's customers or shipping companies use only.



  • Consumer Agreement
  • Emissions and Racing products Warning! 

    Certain products are not legal in the state for use on any pollution controlled vehicle. 

    CERTAIN PRODUCTS MAY BE CAPABLE OF DISABLING ALL OR PART OF THE EMISSIONS SYSTEM ON CERTAIN VEHICLE APPLICATIONS, WHEN SELECTED BY THE END USER TO DO SO. EMISSIONS REMOVAL IS NOT LEGAL ANYWHERE WITHIN THE USA, UNLESS THE VEHICLE IS NOT REGISTERED WITH THE DIVISION OF MOTOR VEHICLES, AND IS BEING USED SOLELY AS A COMPETITION RACE VEHICLE. BY SELECTING ANY SETTINGS THAT CAN ALLOW REMOVAL OF EMISSIONS EQUIPEMNT, YOU ACCEPT ALL RISK AND LIABILITY ASSOCIATED WITH ITS USE, AND AGREE TO THE FOLLOWING TERMS AND CONDITIONS. 

    1.All settings or calibrations that may allow emissions removal are intended and developed for off-highway, organized, sanctioned, closed-course RACE/COMPETITION USE ONLY! Any other use, on ANY road, public or private, within the USA and Canada, is STRICTLY PROHIBITED.
    2.DieselTuff insists that you do not select any calibrations or settings if this vehicle has been registered or certified for highway use within the USA and Canada.
    3.This product when used incorrectly may violate local, state, federal and provincial laws pertaining to emissions, traffic, registration, and safety.
    4.Use of this product may damage or destroy mechanical and/or electrical components of this vehicle.
    5.Use of this product may void or nullify the vehicles factory warranty.
    6.User understands that motorsports are dangerous, and that installation of this product may subsequently require special driving skills or techniques to safely operate the vehicle.
    7.User assumes sole responsibility for the safe, proper, and legal use of the vehicle at all times.
    8.The purchaser and end user releases, indemnifies, discharges, and holds harmless DieselTuff from any and all claims, damages, causes of action, injuries, or expenses resulting from or relating to the use or installation of this product that is in violation of the terms and conditions on this page, the product disclaimer, and/or the product installation instructions. DieselTuff will not be liable for any direct, indirect, consequential, exemplary, punitive, statutory, or incidental damages or fines cause by the use or installation of this product. 

    Warning! 
    Dieseltuff/Mark Wilson does not warranty, nor is liable for any product sold.....period. 

    Warning: We are not responsible for any damage, loss of use and or injury resulting in use of any of our parts sold, from: misuse, abuse, mis-matching, over-revving, poor lubrication quality or any related damage, un-related, personal damage and or costs incurred from the failure of any of our parts sold. USE AT YOUR OWN RISK.

    If you don't aggree with any of the terms, conditions and consumer agreements, don't purchase from Dieseltuff/Mark Wilson




  • Shipping & Delivery
  • At this time, DieselTuff ships merchandise to locations within the lower 48 United States.

    AK and HI are not covered under free shipping (customers should contact DieselTuff for shipping quote, prior to placing a order(s). DieselTuff does not ship to PR.

     Additionally, DieselTuff ships merchandise within Canada. Free ground shipping in Canada is limited to BC, AB, SK, MB, ONT - Provinces only. Customers living in a non free shipping province, should contact DieselTuff for shipping quote, prior to placing a order(s).

    DieselTuff needs a phone number for the shipping courier only. Note: customers not suppling a phone number at check out, will have a delay on shipping times. DieselTuff will not be responcible for any shipping delays. Period. No exceptions.

     No international locations excepted.

    If your package(s) are lost or damaged at any time after the shipper picks up your package(s), Dieseltuff will not be responsible for your loss. If by chance the package(s) get returned to us, due to non delivery for what ever reason, such as but not inclusive of " Package was not signed for, picked up and/or the package(s) were lost or damaged in shipping" you the purchaser will be responsible for any costs to have the package(s) sent back to you the purchaser, or you will be forfeiting all shipping charges Dieseltuff in-curd (to you and/or back to the shipping vendor) along with a restocking fee(s) or loss of the parts.

     The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. Dieseltuff's responsibility stops there. By placing an order, you are excepting these terms.

    *FREE GROUND SHIPPING (***injection pumps or services are excempt of free shipping) of orders over $100.00 are for retail customers only and may ship at DieselTuff's or supplying vendors discretion, using UPS, Fedex, DHL, Puro, USPS, Independent Courier(s) or Canda Post to the lower continental USA (lower 48 states) and or the Canadian Provinces listed above, were possible.
    For expedited shipping methods (next day, 2 day or 3 day), please e-mail us for a shipping quote, prior to placing your order as once you place your order, DieselTuff can not change, adjust, add on to or upgrade your order or shipping speed. Once we email you back how much your upgraded shipping cost would be, it's your responsibility to add the expedited shipping amount from our products list (add on shipping) and pay for this shipping and your parts purchase together, at the same time.
    Your shipping address will be deemed the same as your verified billing address, as Dieseltuff only ships to payment billing address and package(s) must be signed for. For customers in rurual area's with no courier service, Dieseltuff and/or shipping company will attempt to have your package(s) delivered to your closest depot for pick up.
    Dieseltuff supplies tracking numbers when they are supplied to Dieseltuff. it is your responsibility to track your order(s). If you missed the original delivery attempt, it is then your responsibility to pick up and sign for your package(s) from the shipping company right away. No exceptions !!!!

    Orders are shipped by Dieseltuff or one of our many vendors, using either UPS, Fedex, DHL, Puro, USPS or Canada Post etc and is at Dieseltuffs or supplying Vendors discretion. DieselTuff.com is only responsible for supplying your parts purchase and handing your purchase off to a shipping company, not the shipment, nor delivery or fee(s) itself. We ship all merchandise complete and properly packaged. Any damaged items or lost items must be made with the shipping company by the purchaser (you).
     
    Please inspect all goods upon time of delivery from the shipping company, prior to signing for them, as DieselTuff will not be responsible for any goods that get damaged or lost in shipping. If the product is damaged, do not sign for that package without making a claim with the courier. Tell the shipping company that a claim must be filed by him/her and get a copy from the driver. Do not sign for the damage product until you have initiated a claim form signed by the shipping companies delivery person. DieselTuff does not and will not be responsible for any duties, brokerage and/or any other fee's associated with any shipping, to or from DieselTuff or anyone of the suppling vendors or the purchaser.


  • Sales Tax
  • DieselTuff charges sales tax for merchandise ordered on this Web site, from/or shipped within Canada, based on the applicable province sales tax rate and the location to which the order is billed to. USA customers are except of sales tax.



  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. DieselTuff makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. DieselTuff SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL DieselTuff BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- And, or Depending on State or Province --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by DieselTuff.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. DieselTuff is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon. No warranty is extended to cover loss of use, loss of earnings, per diem expenses nor any other claim of any nature whatsoever.


    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not DieselTuff.

    The inclusion of material on this server does not imply any endorsement by DieselTuff, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although DieselTuff tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

    Dieseltuff/Mark Wilson does not warranty, nor is liable for any product sold....period. 

    Warning: We are not responsible for any damage, loss of use and or injury resulting in use of any of our parts sold, from: misuse, abuse, mis-matching, over-revving, poor lubrication quality or any related damage, un-related, personal damage and or costs incurred from the failure of any of our parts sold. USE AT YOUR OWN RISK.

    If you don't aggree with any of the terms, conditions and consumer agreements, don't purchase from Dieseltuff/Mark Wilson



  • Return Policy
  • All new returns, core(s) or cancellations are at Dieseltuffs discretion and must be unused and in the original unopened or sealed packaging. No exceptions. No returns on any electrical product(s) period. Returns will be inspected upon arrival and credit consideration will be at DieselTuff's and or the original vendors discretion. All returns or cancelations are also subject to a min 20% restocking fee. DieselTuff and or any of the venders, will not pay for any return shipping cost(s)/handling fee(s) and/or brokerage fee's. DieselTuff highly suggests sending any returns after receiving a RGA#, with a declared value of $0.00 and sent back to suppling vendor by USPS, signature required for any product return(s) or core(s) returns if sending across the CDN/USA border. Special ordered in product or non stocking parts brought in specially for an order, are non-refundable. No exceptions. Please don't buy any product(s) from DieselTuff, unless you know what you want and have researched/verified what you are purchasing. 

    All granted returns, including core returns, must have an RGA # (returned goods authorization number) issued by DieselTuff and the RGA number must be clearly written on the outside of the shipping package, (not on the product or product packaging itself) and returned to the original vender address that it was originally shipped from. Failure to obtain an RGA number prior to returning any goods, may result in no credit being given. Sorry, DieselTuff can not be responsible for returns.

    All returns including cores, are the responsibility of the customer and must have freight prepaid by you the purchaser, as well as signature and insurance added. DieselTuff will not be responsible for any duties, brokerage and/or any other fee's associated with any shipping, to or from DieselTuff or anyone of the suppling vendors or the purchaser.
    All returns, including core returns must also be received back to the original vender within 30 days from date of purchase for credit consideration. No exceptions. This means after 30 days your return is not received and signed for = no refund. No exceptions.

    DieselTuff is not responsible for core approval on products that we do not manufacture. Core returns must be sent to the vender that shipped it to you with the RGA# that was supplied to you (please pay attention to the vendors ship from address). If you don't have a RGA#, it is your responsibilty to ask for one.
    DieselTuff's venders will inspect the core(s) and process in a timely manner for return consideration but DieselTuff can not be responsible for delays due to statutory holidays, shipping or processing.
    If and when the manufacturer credits DieselTuff, the credit will then be passed to the customer asap. Please do not e-mail for return status until 10 working days has gone by from shipment received, signed for by original vendor. This can be verified by your tracking #. This allows the appropriate time for paper work to be processed. Don't worry, you won't be forgotten.

    All customers returning any product and/or core(s) across any border(s), should use USPS and/or Canada Post to lesson your costs, as the border and/or shipping companies may charge duties, brokerage and/or fee's on your package and DieselTuff will not be responsible for these costs. Courier companies, specially UPS and FedEx tend to charge additional fee(s), which DieselTuff or any vendor will not be responsible for. If DieselTuff or anyone of the vendors incurs any of these costs, the cost(s) will be deducted from your refund and/or core return. No exceptions.
    ***Injection pumps*** Free shipping does not apply. Customer must pay for any & all shipping.


  • Miscellaneous
  • Don't worry, it's really not that hard to understand. It's reasonable and simple to follow.
     
    All sales are in USD. No exceptions.

    DieselTuff reserves the right to change pricing or cancel orders at any time.

    DieselTuff will try to have your purchase processed and handed to the shipping company, as fast as reasonably possible but will not be responsible for delays such as: Venders processing time, suppliers, shippers, back orders, statutory holidays, union strikes, accidents, brokerage, fee hold ups or weather.
     
    All new returns and/or cancellations are at Dieseltuffs discretion and must be unused and in the original unopened, sealed packaging. No exceptions. No returns of electrical products, period. Returns will be inspected upon arrival and credit consideration will be at DieselTuff's and the original vendors discretion. All returns or cancelations are also subject to a min 20% restocking fee. Special ordered in product or non stocking parts brought in specially, are non-refundable. Original free shipping fee paid by Diesetuff will be deducted from any new returns granted. Please don't buy unless you want the products.
     
    All returns, including core returns, must have an RGA # (returned goods authorization number) issued by DieselTuff and the RGA number must be clearly written on the outside of shipping package, not on the product itself and returned to the original vender address that it was originally shipped from. Failure to obtain an RGA number prior to returning any goods with result in no credit being given. No exceptions !!!!

    All returns, including cores, are the responsibility of the customer and must have freight prepaid by you the purchaser, as well as signature and insurance added. DieselTuff and or vendors, will not be responcible for any duties, brokerage and/or any other fee's associated with any shipping, to or from DieselTuff or anyone of the suppling vendors or the purchaser.
    All returns, including core returns must also be received back to the original vender within 30 days from date of purchase for credit consideration. No exceptions. This means after 30 days your return isn't received = no refund.
     
    DieselTuff is not responsible for core approval on products that we do not manufacture. Core returns must be sent to the vender that sent it to you. DieselTuff's venders will inspect the cores and process in a timely manner for return consideration but DieselTuff can not be responsible for delays due to statutory holidays or processing.
    If and when the manufacturer credits DieselTuff, the credit will then be passed to the customer asap. Please do not e-mail for return status until 10 working days has gone by from shipment received by original vendor. This can be verified by your tracking #. This allows the appropriate time for paper work to be processed. Don't worry, you won't be forgotten.
     
    Since DieselTuff sell's a wide variety of products from a large number of suppliers, warranty consideration and approval for products not manufactured by DieselTuff is covered by the original manufacture only. The customer is responsible to fill out and send in warranty cards directly to the manufacture which holds the warranty of the product. The consumer must contact the original manufacturer directly to obtain the proper steps for warranty consideration, as DieselTuff only warranty's their own manufactured products.
     
    DieselTuff or our various suppliers do not cover any shipping, labour, or related damage costs for any possible warranty claims or damage.

    Thanks for your business.
    DieselTuff